Contact
background is operated by Egor Knyazkov. Email support@mybackground.io for support, feedback, privacy requests, or security reports.
For a technical issue, include your device model, iOS version, background app version, the action you were taking, and any error shown on screen. Never send your password, verification codes, recovery links, or third-party access tokens.
Account and synchronization
If changes do not appear on another device, confirm that both devices use the same account and have a network connection, then reopen the app. If the issue continues, contact support before deleting or reinstalling the app so we can help preserve pending local changes.
Account deletion
In background, open your profile, go to the account section, choose Delete Profile, and confirm the request. This permanently deletes the account and associated cloud profile, entries, relationships, integration credentials, and uploaded media. Data stored only in device backups may remain until those backups expire or are deleted by you.
If you cannot access the app, email support@mybackground.io from the address linked to the account.
Optional integrations
Spotify, Steam, MyAnimeList, and Yandex Music connections can be disconnected from the Integrations section. Disconnecting stops future synchronization. Entries already imported into your background collection remain until you delete them.
Policies
Learn how information is handled in the Privacy Policy and review the Terms of Use governing the service.